Frequently Asked Questions

Do I need planning permission to install a wood burner?

In most cases, you don’t need full planning permission, but the installation must comply with Building Regulations. If you live in a listed building or conservation area, additional permissions may be required.

2. How often should my chimney be swept?

We recommend sweeping your chimney at least once a year for wood burners and twice a year if you burn coal. Regular sweeping keeps your stove safe, efficient, and compliant with insurance requirements.

3. What is a chimney liner, and do I need one?

A chimney liner ensures smoke and gases are safely carried outside. Most modern wood burners require a liner for efficiency and safety. We can assess your chimney and install the correct liner if needed.

4. Can you help me choose the right size wood burner for my home?

Yes — we provide a professional heat output calculation to match the right stove size to your room. This ensures your wood burner heats efficiently without wasting energy.

5. Are wood burners environmentally friendly?

Modern stoves are designed to be highly efficient and meet current DEFRA and EcoDesign standards. When using dry, seasoned wood, they produce lower emissions compared to open fires.

6. How much does it cost to install a wood burner?

The cost depends on the stove chosen, the condition of your chimney, and whether a liner is required. We provide free, no-obligation quotes tailored to your home.

7. What maintenance does a wood burner need?

Routine maintenance includes annual chimney sweeping, checking seals and gaskets, and inspecting the flue liner. We offer service plans to keep your stove safe and efficient year-round.

8. Can you fit a stove if I don’t have a chimney?

Yes — we can install a twin-wall flue system that vents safely outside, making it possible to enjoy a wood burner even in modern homes without chimneys.

9. Do you supply wood burners as well as installation?

We can supply a wide range of stoves or work with a unit you’ve already purchased. Our team will ensure it’s fitted to HETAS-approved standards.

10. Why should I use a HETAS-registered installer?

HETAS-registered installers are qualified to meet all safety and regulatory standards. Using a registered installer ensures your stove is compliant, safe, and covered by certification for your home records.

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HETAS-registered wood burner and stove installers serving Hampshire & Dorset with trusted expertise.

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